Work-From-Home

Customer Care Scorecard

How prepared is your CX strategy for a post-COVID-19 world?

Ten questions and five minutes to find out how your Work-From-Home CX program stacks up

Begin Assessment

All answers will remain anonymous and will not be
shared with third party agencies.

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What You'll See In Your Report Card

An overall score on your WFH customer care strategy
Individual assessments of all elements of your plan
Clear suggestions on how to improve results