What are the Top Strategic Tech Trend for CG/Retail
CIOs according to Gartner® in 2022?

Total Experience

Download the complimentary
Gartner® research report now:

In today’s hypercompetitive marketspace, it’s not enough to deliver great customer experiences, you have to elevate them to new heights.

By downloading this complimentary research report from Gartner® both CIOs and CX leaders in the Retail space will obtain:

  • Ways in which customer experience (CX), employee experience (EX), user experience (UX), and multi-experience (MX) can be interlinked to create a shared superior experience
  • The near-term and long-term actions needed to successfully invest in and build a meaningful TX program
  • The TX metrics and KPIs that need to be evaluated and adjusted to deliver meaningful business outcomes
  • Real-world examples of how TX is being employed and the benefits it is driving for Brands and consumers alike

Get started in developing your Total Experience program today. 

Complete this form to download a complimentary copy of the Gartner® report: CG/Retail CIOs Must Invest in Gartner’s 2022 Top Strategic Tech Trend — Total Experience

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Gartner, CG/Retail CIOs Must Invest in Gartner’s 2022 Top Strategic Tech Trend — Total Experience, Michelle Duerst, Jason Wong, Don Scheibenreif,  7 March 2022