75% of consumers tried new shopping behaviors during the pandemic, changing the nature of CX engagements. Are agents prepared to handle more complex, sales related interactions?
Online and over the phone sales have skyrocketed. How does Arise ensure Service Partners are prepared to handle more complex engagements and increase revenue?
Traditional BPOs are having a tough time with the labor shortage, mostly because they have to account for high attrition rates. How is Arise different?