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Alright, Arise!
Arise has been named a Leader in Everest Group’s 2021 Work at Home Agent (WAHA) Customer Experience Management (CXM) PEAK Matrix® Assessment!
To find out more about how Arise can partner with you to build a world-class work-from-home CXM solution, contact us below:
Arise was designated as a Leader by Everest Group based on these achievements:
Technology
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Arise was found to have developed advanced technology and security capabilities in areas such as cloud-based omnichannel platforms, agent-assist solutions, real-time agent monitoring systems, and virtual workforce management tools to deliver great value to clients.
Talent & Performance Management
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Arise has been successful in leveraging next-generation talent management solutions in areas of sourcing, learning and development, performance management, agent engagement, and cultural integration.
Innovation
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Arise has a robust roadmap for expanding WAHA CXM services and is consistent in targeting a wider spectrum of innovation to offer value-added services to clients.
