The Remote Learning Primer


Three ways to improve your virtual learning results 

Keen insights from Arise Learning and Development leaders on implementing a virtual learning program that promotes desired outcomes

  • Post-COVID L&D

  • Define

  • Design

  • Deliver
  • Virtual Instructor

Talk to us about the crucial role of learning in the post-COVID world and how it’s different from the way things were 18 – 24 months ago.
Elaina Biffle
VP, Learning, Design and Delivery
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When we look at the traditional approaches to learning, what’s missing about the ways they are conceptualizing their learning programs to drive success today
Kristen Miller
Director, Learning Design
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What steps is Arise taking to make sure desired outcomes are remaining at the forefront and how are we mapping them back to those specific actions needed for success?
Kristen Miller
Director, Learning Design
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In thinking about what you shared previously about the traditional approach to learning. How are these best practices making a 
difference? Can you give us an example?
Kristen Miller
Director, Learning Design
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When you think about moving a traditional learning program to a virtual environment, what is most important when it comes to  program design?

Kristen Miller
Director, Learning Design

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What sort of best practices has Arise developed in relation to learning design?

Kristen Miller
Director, Learning Design

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How has Arise’s approach to learning design impacted agent proficiency?

Elaina Biffle
VP, Learning, Design and Delivery

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Virtual-first instructors need to know how to engage learners in a virtual environment. Why is this so important?
Kristen Miller
Director, Learning Design
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In what ways is Arise delivering learning experiences to ensure maximum learning comprehension?
Kristen Miller
Director, Learning Design
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How do we measure success?
Elaina Biffle
VP, Learning, Design and Delivery
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With more than 25 years of experience what drove you to become a virtual instructor?
Katleen Shields
Owner, LaurenRoberts Inc.
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Based on your 25 years of experience, what do you see as needed skills and qualities to be successful as a virtual instructor?
Katleen Shields
Owner, LaurenRoberts Inc.
VIEW VIDEO ›
With more than 25 years of experience what drove you to become a virtual instructor?
Katleen Shields
Owner, LaurenRoberts Inc.
VIEW VIDEO ›
Based on your 25 years of experience, what do you see as needed skills and qualities to be successful as a virtual instructor?
Katleen Shields
Owner, LaurenRoberts Inc.
VIEW VIDEO ›

Post-COVID L&D

Elaina Biffle
VP, Learning, Design and Delivery

 

02.31 min

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Define

Kristen Miller
Director, Learning Design

 

01.41 min

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Kristen Miller
Director, Learning Design

 

01.27 min

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Kristen Miller
Director, Learning Design

 

01.36 min

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Design

Kristen Miller
Director, Learning Design

 

08.54 min

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Kristen Miller
Director, Learning Design

 

03.55 min

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Elaina Biffle
VP, Learning, Design and Delivery

 

02.06 min

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Virtual Instructor

Kathleen Shields
Owner, LaurenRoberts Inc.

 

01.10 min

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Kathleen Shields
Owner, LaurenRoberts Inc.

 

04.48 min

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Deliver

Kristen Miller
Director, Learning Design

 

01.22 min

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Kristen Miller
Director, Learning Design

 

01.43 min

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Elaina Biffle
VP, Learning, Design and Delivery

 

03.49 min

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