Customer Experience Elevation
from The Arise® Platform
Transformation with
Gig-CX
Traditional BPO customer care hasn’t changed in over 40 years. These antiquated models of Customer Experience Management are as costly as they are inefficient. Robert Padron, Chief Growth Officer, takes you through why The Arise® Platform is breaking every rule of traditional CXM to deliver better care while saving Brands millions of dollars a year.
2:29 min
The Arise® Platform –
Be There, Be Aware,
Be Essential
Listen to leaders from across Arise explain how The Arise® Platform’s Gig-CX solution is allowing Brands to be there for their customers on their time and their channel, while being aware of their needs, so they can be essential to their customers’ success.
02:54 min
Customer Experience Elevation
Nate Brown, Sr. Director of Customer Experience, takes you through how Brands are moving from Customer Experience Management (CXM) to Customer Experience Elevation using The Arise® Platform.
2:40 min
Reimagining
the CX Workforce
Judith Rodriguez, SVP of Customer Success, provides an overview of how mature, experienced Service Partners on The Arise® Platform deliver better quality, increased utilization, and more empathetic care.
02:40 min
Reinventing Workforce Management with Gig-CX
The Arise® Platform uses the power of Gig-CX to break all the traditional rules of workforce management. By utilizing radical new scheduling models, only available from Arise, Brands are reducing abandons while saving up to 17% on capacity costs.
03.02 min
Virtual-First Learning
and Development
Learn how The Arise® Platform is changing the game in Learning and Development for a remote or hybrid CX workforce. New paradigms in curriculum design, gamification and virtual-first instruction are allowing Brands to grow customers, increase revenue, and build long-term relationships with customers.
03.46 min
Technology that
Elevates Customers
It’s not easy building the world’s leading Gig-CX Platform. Listen to leaders from Arise describe how technology is enabling Brands to take advantage of the massive benefits of Gig-CX while still maintaining cost efficiency and security.
02.34 min
