The countdown is on till Black Friday
75% of consumers tried new shopping behaviors in 2020. How will this affect your Black Friday 2021?
Join webinar August 17, 1:00 PM EST
Register Here
Join Danielle Venta, Vice President of Customer Success and Rene Arguello, Sr. Director of Workforce Management, as they discuss virtual-first CXM
- How progressive retail organizations can have on-demand capacity
- How CX organizations can flex capacity intraday
- How workers in the gig-economy are improving CSAT and NPS
Now is the time to make sure your organization is well-prepared for Black Friday 2021.
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