Did you know that companies that invest in agent satisfaction are up to 17% more productive and up to 21% more profitable?
Did you know that companies that invest in agent satisfaction reduce turnover by up to 59%, are up to 17% more productive, and up to 21% more profitable?
There’s a direct link between agent satisfaction and NPS. Happy agents mean happy customers that are quick to recommend your brand.
It's Time to Delight Customers and Supercharge NPS!
Join Olga Rodriguez, Director of Customer Success for a 15-minute Masterclass where she will illustrate:
- How to meet agents’ desire to work-from-home in today’s climate
- Best practices in performance management to make sure agents feel supported and connected
- How to infuse culture and engagement in a remote environment
- New ideas for rewards and recognition that ensure agent gratification and loyalty
Elevate your customer engagements and power revenue.
