Join Olga Rodriguez, Director of Customer Success for a 15-minute Masterclass where she will illustrate:
- How to meet agents’ desire to work-from-home in today’s climate
- Best practices in performance management to make sure agents feel supported and connected
- How to infuse culture and engagement in a remote environment
- New ideas for rewards and recognition that ensure agent gratification and loyalty
Elevate your customer engagements and power revenue.