Join John Pompei, SVP, as he explains how Arise Gaming is breaking all the rules of traditional Player Experience Management to deliver more efficient capacity planning and workforce management so Studios can delight Players and increase players, play, revenue, and reach.
Video – 2:46
Jonathan Shroyer, Chief Experience Officer and Nate Brown, Sr. Director of Customer Experience, explain how the Arise CX Maturity Model is helping Brands move from acceptable to best-in-class across every aspect of their CX program, delivering better experiences to customers while moving CX from a cost center to a profit center.
Video – 6:01
Video – 02:43